The 2024 Subaru Love Promise Customer and Community Commitment Award

The 2024 Subaru Love Promise Customer and Community Commitment Award

We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.

The 2024 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The 2024 Subaru Love Promise Customer and Community Commitment Award
The Subaru Love Promise
Did Jim Keras Subaru Hacks Cross go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.
Love Promise Poster
Did Jim Keras Subaru Hacks Cross go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Jim Keras Subaru Hacks Cross

Subaru and Jim Keras Subaru Hacks Cross believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here.

MIFA Our City, Our Story - Sally J.

Thank you for Jim Keras Subaru's donation for MIFA's Our City, Our Story. Because of donations like yours, we were able to feature a conversation with Stephanie Land, the New York Times bestselling author of the book "Maid: Hard Work, Low Pay, and a Mother's Will to Survive", which is also an acclaimed Netflix series.

MIFA

Peer Power Big River Crossing Race - Cortney R.

Thank you for helping thousands of Memphis students through your $7,500 sponsorship of the Peer Power Big River Crossing Race. It's a good race with a good run for a great reason. Our organization is extremely grateful for the support you have given us over the years. Because of you, Peer Power is providing the tools that students need to succeed in life. Students supported by Peer Power tutors and mentors have higher attendance and graduation rates, along with rising college acceptance rates. Yet we know that our work isn't complete. Together, we can continue to support our students in the ways that they need it most. Thank you for helping to make sure that children have a chance at learning and at life. Thank you for your incredible commitment.

Peer Power

Lowrance K-8 School - L C.

Thank you for adopting our First Grade Class. We are extremely grateful for the supplies. They came at the right time. Thanks again!

Lowrance K-8 School

Le Bonheur Children’s Hospital - Lindsey S.

Subaru Memphis has partnered with Le Bonheur Children’s Hospital for years by donating blankets to our kids. Staying in a hospital can be scary and cold, so these kids being gifted with snuggly blankets can bring a piece of comfort when they need it most. We are so grateful for the continued support Subaru gives to our children in some of their hardest moments.

Le Bonheur Children’s Hospital

Share the Love Donation to Church Health - Dr. Scott M.

Church Health is grateful for the partnership with Subaru and Jim Keras Subaru. The Subaru Share the Love® donation of $62,000 will help thousands of people who work in low-income jobs that have nowhere else to turn for healthcare.

Church Health

Jim Keras + Dorothy Day House - Megan B.

We are grateful for the generous donation the Dorothy Day House received this year as part of the Subaru Love Promise. Partnerships with community businesses like Jim Keras Subaru make our work possible. The Dorothy Day House (DDH) provides transitional housing and support services for families experiencing homelessness in Shelby County. Our programs operate out of three residential houses in the mid-town area of Memphis. Families typically reside in our homes for 3-6 months while focusing on goal setting to re-establish independence. This home-like atmosphere provides a sense of security, especially for children, fosters self-esteem, and uplifts the human spirit. The families we serve are diverse in make-up, age, religion, and ethnicity. On average DDH provides these services to 25 families in Shelby County annually. We welcome the whole family at DDH and encourage the strengthening of family bonds during a challenging time. For over 15 years, DDH was the only agency in Shelby County providing housing for married couples and teenage males. In a typical shelter, families are often separated. Men are sent to one shelter while women and young children are sent to another. Teenage boys are placed in foster care or find someone willing to provide a home and care during that time. Often, rather than experience the trauma of separation, families choose to live in a vehicle or stay in uninhabitable places. During their stay families have access to the following services at no cost: food, clothing, transportation, budgeting advice, case management services, advocacy and mentoring, furnishings/small appliances upon move out, parenting skills, employment counseling, resume assistance, prospective job contacts, access to sources of permanent housing, documentation assistance (applying for birth certificates, driver’s license, food stamps, etc.) and personal relationships which provide a system of healthy support. We feel a family should focus all of their resources on what they need to re-establish independence. Our markers of “success” include a family moving into their own long-term housing, employment at a living wage, and having reliable transportation. A key piece to being able to offer this holistic approach is community partnerships. Early this Spring Jim Keras Subaru donated a large quantity of black dress socks to DDH. These socks were distributed between current families and kept in our open community closet. These black dress socks were made available to residents who are working jobs to save for their next steps, often requiring uniforms. Further, just because a family leaves the DDH, that does not mean the relationship ends there. We keep the door open to previous residents and make resources available. We have notified former DDH residents they may visit our community closet any time they need uniform socks for their job. We always say if you need something for your home, we need it times 9 to support families currently living in our transitional housing. Often DDH residents are starting over with limited possessions, and it can be easy to forget the necessities, such as socks for your work. We thank Jim Keras Subaru and the Subaru Love Promise® for supporting families experiencing homelessness in Memphis, TN.

Dorothy Day House

Germantown Charity Horse Show - Mary L.

On behalf of all the members of the Germantown Charity Horse Show, I want to express our deep appreciation for the use of two Jim Keras Subarus during show week 2022. We are grateful to continue the tradition of the Germantown Charity Horse Show and our contributions to our major sponsor Kindred Place and other community charities. Only through the generosity of patrons like you can the "Charity" be the successful and fun-filled experience it is for participants and spectators alike. Thanks so very much for your support and involvement in such a worthwhile charity event. This year's show promises to be terrific! Kindest regards, Mary Livesay VP & Sponsorship Chair Germantown Charity Horse Show

Germantown Charity Horse Show

Forrest Spence Fund - B S.

Thank you for your sponsorship of the 15th Annual Forrest Spence 5K. We really appreciate Jim Keras Subaru's generosity over the years. We would not be able to assist families with a sick child without your support. Thank you for believing in our mission! - FSF Team

Forrest Spence Fund

Boys & Girls Clubs of Greater Memphis - Keith B.

As a teenager, Keishuna not only needs to prepare for graduation she needs to prepare for life beyond high school, and she's not the only one. Even as employers struggle to fill open positions with skilled workers, the unemployment rate for teens and young adults in Memphis is three times higher than the national average. Your investment in the Boys & Girls Clubs of Greater Memphis puts Keishuna and the 2,100 other teens we serve each year on the path to a great future. We provide opportunities to develop crucial soft skills, gain certifications, explore careers, and learn on the job skills. Your generosity coupled with the programming at BGCM is setting them up for success. I would like to extend my gratitude for your gift of $3,000.00 in support of the 2022 Steak N' Burger Event. Thank you for helping to close the opportunity gap for youth, equipping the next generation with the resources and experiences they need to thrive in school, career, and life. Best regards, Keith Blanchard

Boys & Girls Clubs of Greater Memphis

Jim Keras Subaru Mentorship - Ellen H.

Dear Mentor: Thank you very much for your willingness to take on one of our 8th grade students as an intern. We realize it takes some thoughtful planning on your part, and we appreciate your willingness to invest such considerable time and energy. In developing this project, it is our hope that Grace-St. Luke's students will have the opportunity to experience a few days in a profession of interest to them. As much as possible, we expect our students to undertake meaningful tasks within your organization and learn about the adult world of work We expect them to be prompt, dress appropriately, and contribute thoughtfully while they are in your place of business. Your feedback on our program and our students will be most helpful to us in shaping this program. Again, thank you for your generous gift of time.

Grace St-Luke's Episcopal School

New Memphis' Class of 2022's 20 < 30 - Laura Beth D.

Thank you Jim Keras Subaru for supporting The Memphis Flyer and New Memphis' Class of 2022's 20 < 30. Thank you for your continued support and celebrating the amazing leaders making positive changes in our community!

New Memphis Institute

Blanket Donations - Linda S.

Through #SubaruLovesToHelp Jim Keras Subaru Hacks Cross once again helped out The Trinity Community Coalition Outreach, Inc. by dropping off blankets to help those in need. We are grateful for your support and these donations will truly help our homeless shelter. May God Richly Bless You and your Ministry. Thank you so much!!!

Trinity Community Coalition Outreach, Inc

Tremendous Appreciation - Mary G.

I would like to make you aware of a situation involving several of your employees on October 15, 2021. I only know the name of one of them, Boyd Haun, but he will know who the others are.I left Cracker Barrel near you and before I got out of their parking lot I struck a curb that jutted out into the parking lot. By the time I got to the left turn onto Hacks Cross, I realized that my tire was damaged and was flat. It took me a few seconds to get across the lanes of traffic to the right lane. Your drive was the first place I could get off the road. I pulled into the right side of your lot which was vacant. I called my nephew to come and give me assistance. Before I completed the call, two of the men I am speaking about, came to my car to see if they could help me. They told me to drive very slowly around the building to the service bays. They saw that the tire could not be repaired and asked if I had a spare. I told them that I did. They told me to call whoever I had called and told him not to come. They said they would change the tire for me. They seated me in the waiting room and offered refreshments. It could not have been more than fifteen minutes when a gentleman called me and told me that my car was ready. I asked how much I owed them and he told me it was complimentary! He then told me he would show me to the car. On the way, he casually mentioned that they had washed my car! You will never know how much these men meant to me. I was encountering massive stress in this situation and they really took most of that away. I feel that you would like to know what a blessing these men were to me. With tremendous appreciation, Mary Glover

14th Annual Forrest Spence 5k - Brittany S.

Thank you for your sponsorship of the 14th Annual Forrest Spence 5k! We really appreciate Jim Keras Subaru Hacks Cross's generosity over the years. We would not be able to help families with sick children without your help. Thank you for believing and supporting our mission! -the FSF team

Forrest Spence Fund

Share The Love- National Civil Rights Museum - Beverly  S.

Thanks to all the staff at Jim Keras Subaru Hacks Cross you all participated in the Share The Love for the National Civil Rights Museum. You all participated, and we are so very grateful for this generosity, especially at this critical time for us. Because of you, thousands of families have enjoyed the museum and our virtual programming. Our heartfelt thanks to everyone!

National Civil Rights Museum

2021 2nd Annual Virtual Pawscars - Ranise  C.

ALIVE Rescue Memphis is so appreciative to have Jim Keras Subaru Hacks Cross as a sponsor for our Virtual Pawscars Gala last month. These much-needed funds were raised to save the seniors, large dogs, bully breeds, ferals, medical cases, and heartworm positive dogs of the Mid-South. This past year has been very hard along with everyone else while navigating covid, and we are thankful to have a partner like Jim Keras Subaru Hacks Cross. ALIVE Rescue Memphis is a foster-based rescue program for homeless animals in the Memphis area. We aim to save as many lives as possible from kill shelters and the streets- ultimately placing them in their best-matched homes. We try to match people and animals to their forever homes. For more information on adopting, fostering, and volunteering can be found here: www.aliverescuememphis.org.

ALIVE Rescue Memphis

THE OUTBACK: FUN UNLEASHED - Savannah R.

Shelby Farms Park is a popular place for pups with over 100 acres that are designated for off-leash fun for you and your pup! The Outback is open daily from sunrise to sunset and features a water fountain with a doggie bowl and a dog wash station. Jim Keras Subaru Hacks Cross generously sponsors The Outback Off-Leash Dog Park!

Shelby Farms Park Conservancy

Beating Cancer Is In Our Blood - Fatemeh D.

On June 13, we all joined together virtually across the country as ONE LLS to climb the same number of steps that would take us to the top of San Francisco’s iconic Salesforce Tower. 61 stories. 1,762 steps. And if you don’t have access to stairs, that height equals 600 chair step-ups or 8,810 walking strides. Thank you, Jim Keras Subaru Hacks Cross for being a sponsor for our event and adapting to the safety and changes during Covid. Thank you from all of us at The Leukemia & Lymphoma Society!

The Leukemia & Lymphoma Society

Outdoors Inc Grit & Grind Gravel Grinder - Joe R.

Jim Keras Subaru Hacks Cross has been a partner of Outdoors INC and generously sponsored our Grit & Grind Gravel Grinder on November 1st, 2020. This 7-mile outdoor event welcomes gravel bikes, cross bikes, and mountain bikes. We are so thankful for Jim Keras Subaru's support over the years and look forward to partnerships in the future. Thank you!

Outdoors INC

Jim Keras Subaru Supports the Wolf - Mark J.

Jim Keras Subaru showed their support and partnership to the Wolf River Conservancy through their generous sponsorship of our Discover the Greenway event through the month of June, and by Sharing the Love last season were they raised over $32,000 and it could not have come at a better time. Share the Love is an annual event that transpires over the last 6 weeks of the year by the participating local dealer, Jim Keras Subaru, and Subaru of America. It is amazing everything that Jim Keras Subaru does for many of our fellow non-profit organizations! We are grateful that our community has such a caring interest in so many organizations. Thank you to all of our friends there at Jim Keras Subaru and we wish you the best. We look forward to partnering with Jim Keras Subaru again and thank you for helping make this a record-breaking year for our Discover the Greenway!

Wolf River Conservancy

Subaru Loves Pets and Make a Dogs Day - Sarah G.

ALIVE Rescue Memphis is so appreciative to have been selected to partner with Jim Keras Subaru Covington Pike for the 2020 Subaru Loves Pets month. Jim Keras Subaru Covington Pike collected donations for us throughout the month of October. On behalf of all of us at ALIVE, we are so grateful to our friends at Jim Keras Subaru Covington Pike. The generous donations that we received as part of our partnership were amazing and much needed. They also supported our Virtual GRRRL's Night in November were much-needed donations were raised to save the seniors, large dogs, bully breeds, ferals, medical cases, and heartworm positive dogs of the Mid-South. ALIVE Rescue Memphis is a foster-based rescue program for homeless animals in the Memphis area. We aim to save as many lives as possible from kill shelters and the streets- ultimately placing them in their best-matched homes. We try to match people and animals to their forever homes. For more information on adopting, fostering, and volunteering can be found here: www.aliverescuememphis.org.

ALIVE Rescue Memphis

ALIVE Rescue Memphis loves Jim Keras Subaru - Sarah J.

ALIVE Rescue Memphis is so appreciative to have partnered with Jim Keras Subaru Hacks Cross for the Dogs Day Out event to celebrate Subaru Loves Pets month. Jim Keras Subaru Hacks Cross collected donations for us throughout the month of October. On behalf of all of us at ALIVE, we are so grateful to our friends at Subaru. The generous donations that we received as part of our partnership were amazing and much needed. They also supported our Pawscars Gala in February were much-needed donations were raised to save the seniors, large dogs, bully breeds, ferals, medical cases, and heartworm positive dogs of the Mid-South. ALIVE Rescue Memphis is a foster-based rescue program for homeless animals in the Memphis area. We aim to save as many lives as possible from kill shelters and the streets- ultimately placing them in their best-matched homes. We try to match people and animals to their forever homes. For more information on adopting, fostering, and volunteering can be found here: www.aliverescuememphis.org.

ALIVE Rescue Memphis